GoHighLevel / PROJECT USE CASE
Mixed-Media Nurture Campaign (SMS & Email)
Multi-channel nurture campaign that intelligently switches between SMS and email based on engagement and preferences.
INTERACTIVE WORKFLOW DEMO
Choose the next follow-up channel.
Sample rules prioritize an engaged channel, then preference, while respecting the permissions selected here.
Illustrative rules and fictional records. Runs only in your browser; nothing is sent, saved to a server, or connected to the named services. Reloading clears this demo.
- 01Read preferencesNot run
- 02Check permissionsNot run
- 03Choose channelNot run
- 04Preview follow-upNot run
2. Inspect the result
Ready. Run the sample scenario to inspect its outcome.
Change an input and run again to compare the outcome. All previews remain local.
THE BUSINESS NEED
Adapt follow-up to contact engagement and preferences
The challenge
Useful when a nurture campaign needs to choose between SMS and email rather than use the same channel throughout.
My role
I built a GoHighLevel nurture campaign with channel switching based on engagement and preferences.
How the workflow works
- Use contact engagement and preferences to guide the campaign.
- Select the appropriate SMS or email branch.
- Continue the nurture sequence through the selected channel.
WHAT THE SYSTEM DELIVERS
The campaign supports follow-up across both SMS and email, with channel decisions built into the workflow.
GoHighLevel · SMS · Email

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